At the moment payment to accounts that do not have an IBAN are not supported by our Open Banking provider(s). We’re working hard on finding a solution for that and will update the App as soon as that is available. If this feature is important to you, you can gladly let us know by dropping us an email via our contact form: https://www.swayapp.io/contact.
The answer is yes! At the moment you can export your account data as comma separated variable (csv). This format can easily be imported in modern accounting tools. On top of that, we’ve pre-formatted this export for Xero and Quickbooks, So if you use one of these solution, you can directly import it without any editing needed.
In some cases, we do not receive the necessary information from your bank regarding the counterparty of a transaction. We only have an amount and a date. We therefore display “Unknown Creditor”, respectively “Unknown Debtor”. As soon as your bank will improve their implementation and provide this data, we will be able to provide you with this information.
Unfortunately, banks do not always return complete information about transactions. This may be to specific reasons (for instance in the case of grouped salary payments, ro protect privacy), or not. We are thus limited, and can only display the data we receive. Rest assured that we ware working hard together with the banks to make sure that all information available to you is displayed in the Sway App properly.
