Security

We leverage two factor authentication and biometric authentication to make sure you are the one accessing your account. However, like any security technology, these are limited by how they are used.

Here are some healthy habits to make sure the security in place stays relevant:

1. Never share you password with anyone
2. Never share your local authentication settings (biometry or code) with anyone
3. Change password regularly
4. Beware of phishing: do not communicate your password to an agent, even if they pretend to work for us, we will never ask that.
5. Always change your credentials within the app, not via a website, even if it looks like ours.

This might be because we have detected unusual activity on your account, or some of the terms of use were not respected. If you trust this is a mistake, please get in touch via our contact form: https://www.swayapp.io/contact.