FAQ

Account

My workspace is suspended, what can I do?
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Your workspace may be automatically suspended in case of non-payment, or in case of non respect of our terms and conditions. This can for instance happen if the payment of your subscription fails too many times. In that specific case, make sure your payment method is still functional and up-to-date. If you think this is a mistake please contact our support via our contact form: https://www.swayapp.io/contact We will get back to you shortly.

My account is suspended, why is that?
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This might be because we have detected unusual activity on your account, or some of the terms of use were not respected. If you trust this is a mistake, please get in touch via our contact form: https://www.swayapp.io/contact.